Lumivo

Copyright help

Protect original work.Respect creator rights.

Learn how copyright claims, evidence, content actions, creator responses and counter-notices work on Lumivo.

This page explains Lumivo's product process and does not provide legal advice.

Creator responsibilities

Understand the copyright process

Accurate information and clear supporting evidence help Lumivo review copyright concerns responsibly.

Upload only authorised content

Creators are responsible for ensuring they have the rights or permission needed for every video, image, audio track and other work they publish.

  • Create original content whenever possible.
  • Use licensed material only within the permitted terms.
  • Keep records of licences, permissions and ownership.

Report possible infringement

Rights holders or authorised representatives can submit a copyright claim when protected work appears on Lumivo without permission.

  • Identify the protected work clearly.
  • Provide the location of the content on Lumivo.
  • Include accurate ownership and contact information.

Provide supporting evidence

Clear evidence helps Lumivo review claims efficiently and reduces unnecessary delays.

  • Provide relevant registration, licence or ownership records.
  • Explain how the Lumivo content uses the protected work.
  • Submit truthful and complete information.

Respond to a claim

Creators may receive notice when content is restricted or removed following a copyright report.

  • Review the claim and identified material carefully.
  • Do not re-upload content simply to avoid enforcement.
  • Use the available response or appeal path when appropriate.

Submit a counter-notice

A counter-notice may be available when a creator believes content was removed because of an error or misidentification.

  • Explain why the removal may be incorrect.
  • Provide accurate identity and contact information.
  • Understand that the information may be shared as part of the process.

Repeated infringement

Accounts associated with repeated or serious copyright violations may face additional restrictions or permanent action.

  • Resolve copyright concerns promptly.
  • Avoid repeated uploads of disputed material.
  • Maintain reliable records for third-party content.

Claim lifecycle

What happens after a claim is submitted

The exact outcome depends on the information provided, the affected material and any response submitted by the creator.

01

Claim submitted

The claimant provides ownership, contact, target and supporting evidence information.

02

Initial review

Lumivo checks whether the submission is complete and identifies the affected content.

03

Action or further review

Content may remain available, be restricted, muted or removed depending on the available information.

04

Creator response

The affected creator may receive notice and may be able to respond, appeal or submit a counter-notice.

Before submitting

Prepare complete and accurate information.

  • 1Confirm that you own the work or are authorised to act for the owner.
  • 2Check that the reported use is not already licensed or permitted.
  • 3Collect the exact Lumivo content link or identifying information.
  • 4Prepare accurate contact details and supporting evidence.

Copyright support

Need help with a claim?

Contact Lumivo Support for product guidance about a submitted claim, creator notice or available response process.

Contact supportBack to Help Center