Contact Lumivo Support
Our support team is here to help with your account, creator journey, premium subscription and Trust & Safety questions.
Account & Login
Help with sign-in, verification and recovery.
Billing & Premium
Subscriptions, payments and refunds.
Trust & Safety
Reports, appeals and policy questions.
Technical Issues
App crashes, uploads and playback problems.
Response Times
- General support: within 24–48 hours
- Premium subscribers: priority handling
- Safety reports: reviewed as quickly as possible